Privacy Policy

The current Privacy Policy for Personal Data (hereinafter referred to as the Privacy Policy) applies to all information that the Provider may obtain about the Customer while using this website, its products, and services.

1. Definitions

1.1. The following terms are used in this Privacy Policy:

1.1.1. “Website Administration of the Provider (hereinafter referred to as the Provider)” – authorized employees managing the website on behalf of the Provider, who organize and/or carry out the processing of personal data, as well as determine the purposes of processing personal data, the composition of personal data to be processed, and actions (operations) performed with personal data.

1.1.2. “Personal Data” – any information relating to an identified or identifiable natural or legal person (subject of personal data).

1.1.3. “Processing of Personal Data” – any action (operation) or set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), anonymization, blocking, deletion, and destruction of personal data.

1.1.4. “Confidentiality of Personal Data” – a requirement that must be observed by the Provider or other persons who have access to personal data, not to allow their distribution without the consent of the subject of personal data or the presence of another legal basis.

1.1.5. “Provider Customer (hereinafter referred to as the Customer)” – a person who has access to the Website via the Internet and uses the Provider's Website.
1.1.6. “Cookies” – a small piece of data sent by a web server and stored on the user's computer, which the web client or web browser sends back to the web server in an HTTP request each time an attempt is made to open a page of the corresponding website.

1.1.7. “IP Address” – a unique network address of a node in a computer network that uses the IP protocol.

2.1. The use of the Provider's website by the Customer implies their agreement with the terms of this Privacy Policy and the rules for processing the Customer's personal data.

2.2. In the event that the Customer does not agree with the terms of the Privacy Policy, they must cease using the Provider's website.

2.3. This Privacy Policy applies exclusively to the Provider's website. The Provider does not control and is not responsible for third-party websites that the Customer may visit through links placed on the Provider's website.

3.1.This Privacy Policy defines the obligations of the Provider to protect and not disclose personal data that the Customer provides to the Provider when registering on its website or when placing an order for the purchase of Goods or Services.

3.2. The personal data that may be processed in accordance with this Privacy Policy is provided by the Customer by filling out the registration form on the Provider's website and/or in the Personal Info section (Client Area) and includes the following information:

3.2.1. Customer's last name and first name;

3.2.2. Customer's contact phone number;

3.2.3. Customer's email address;

3.2.4. Customer's place of residence;
3.2.5. Legal data (details) about the company (for business accounts).

3.3. The Provider collects statistics on the IP addresses of its visitors to identify and resolve technical issues, as well as to monitor the legality of financial transactions conducted.
3.4. The Provider ensures the protection of the following data:

• IP address;
• information from cookies;
• data about the browser (or other software used to display advertisements);
• access time.

3.5. Disabling cookies may result in certain sections of the Provider's website that require authorization becoming inaccessible.

3.6. All other personal information not mentioned above (e.g., purchase and transaction history, etc.) must be securely stored and shall not be disclosed, except in cases specified in clauses 5.2. and 5.3. of this Privacy Policy.

4.1. The Customer's personal data may be used by the Provider for the following purposes:

4.1.1. To identify the Customer registered on the Provider's website for the purpose of providing services and/or concluding an Agreement.

4.1.2. To provide the Customer with access to personalized resources on the Provider's website.

4.1.3. To establish feedback with the Customer, including sending notifications and requests related to the use of the website, provision of services, and processing the Customer's inquiries and requests.

4.1.4. To determine the Customer's location for security purposes and to prevent fraud.

4.1.5. To verify the accuracy and completeness of the personal data provided by the Customer.

4.1.6. To create an account necessary for making purchases, provided that the Customer has consented to its creation.

4.1.7. To notify the Customer about the status of their Order.

4.1.8. To process, receive, and refund payments.

4.1.9. To provide the Customer with effective customer and technical support in case of issues related to the use of the Provider's Website.

4.1.10. To inform the Customer, with their consent, about product updates, special offers, prices, news, and other information on behalf of the Provider or its partners.

4.1.11. To conduct marketing activities with the Customer's consent.

4.1.12. To provide the Customer with access to the websites or services of the Provider's partners for the purpose of obtaining products, updates, and services.

5.1. The processing of the Customer's personal data is carried out for an unlimited period by any legal means, including the use of automated and non-automated personal data processing systems.

5.2. The Customer agrees that the Provider has the right to transfer their personal data to third parties, such as courier services and postal organizations, solely for the purpose of fulfilling the Customer's order placed on the Provider's website, including electronic delivery of the Order.

5.3. The Customer's personal data may be transferred to authorized government authorities of the United Kingdom, the Russian Federation, and other countries solely in cases and in the manner provided by the legislation of the specified countries.

5.4. In the event of loss or disclosure of personal data, the Provider will notify the Customer of this fact.

5.5. The Provider takes necessary organizational and technical measures to protect the Customer's personal information from unlawful or accidental access, destruction, alteration, blocking, copying, dissemination, as well as from other unlawful actions of third parties.

5.6. The Provider, together with the Customer, takes all necessary measures to prevent losses or other negative consequences resulting from the loss or disclosure of the Customer's personal data.

6.1. Obligations of the Customer:

6.1.1. To provide information about their personal data necessary for using the Provider's website.

6.1.2. To update and supplement the provided information about personal data in case of any changes.

6.2. Obligations of the Provider:

6.2.1. To use the received information exclusively for the purposes specified in paragraph 4 of this Privacy Policy.

6.2.2. To ensure the confidentiality of the received information, not to disclose it without the prior written consent of the Customer, as well as not to sell, exchange, publish, or disclose in any other way the personal data of the Customer, except in the cases provided for in paragraphs 5.2 and 5.3 of this Privacy Policy.

6.2.3. To take necessary measures to protect the confidentiality of the Customer's personal data in accordance with generally accepted standards in the field of information protection in business.

6.2.4. To block personal data related to the relevant Customer upon receiving a request or inquiry from the Customer, their legal representative, or an authorized body for the protection of the rights of personal data subjects during the verification period if false personal data or unlawful actions are identified.

7.1. The Provider is liable for any losses incurred by the Customer as a result of the unlawful use of personal data, in accordance with the legislation of the United Kingdom or the Russian Federation, if it has failed to fulfill its obligations, except in cases specified in clauses 5.2, 5.3, and 7.2 of this Privacy Policy.

7.2. The Provider is not liable for the loss or disclosure of Confidential Information in the following cases:

7.2.1. The Confidential Information became public knowledge prior to its loss or disclosure.

7.2.2. The Confidential Information was obtained from a third party before it was received by the Provider.

7.2.3. The Confidential Information was disclosed with the consent of the Customer.

8.1. Before filing a lawsuit regarding disputes arising from the relationship between the Customer and the Provider, it is necessary to send a claim (a written proposal for voluntary dispute resolution).

8.2. The recipient of the claim must notify the applicant in writing of the results of the review within 30 calendar days from the date of receipt.

8.3. If an agreement is not reached, the dispute will be referred to the judicial authority in accordance with the applicable legislation of the United Kingdom or the Russian Federation.

8.4. This Privacy Policy and the relationships between the Customer and the Provider are governed by the applicable legislation of the United Kingdom and the Russian Federation.

9.1. The Provider has the right to make changes to this Privacy Policy without prior consent from the Customer.

9.2. The new version of the Privacy Policy comes into effect from the moment it is published on the Provider's website, unless otherwise specified in the Policy itself.

9.3. Any suggestions or questions regarding this Privacy Policy should be sent to the email address: info@ipserver.su