Privacy Policy

This Privacy Policy (hereinafter —“Privacy Policy") applies to all information that the IPSERVER Hosting Provider can receive about the Customer, about its products and services while using this website.

1. DEFINITION OF TERMS

1.1. The following terms are used in this Privacy Policy:

1.1.1. "The administration of the IPSERVER website (hereinafter —“The provider)" means authorized employees for managing the website, acting on behalf of IPSERVER, who organize and/or perform personal data processing, as well as determine the purposes of processing personal data, the composition of personal data subject to processing, the actions (Operations) performed with personal data.

1.1.2. "Personal data" means any information relating to a natural or legal person (a personal data subject), directly or indirectly defined or determined.

1.1.3. "Personal data processing" means any action (operation) or set of actions (operations) performed using automation tools or without using such tools with personal data, including collection, recording, systematization, accumulation, storage, updating (modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

1.1.4. "Confidentiality of personal data" means a requirement that the Operator or other persons who have access to personal data must not allow their dissemination without the consent of the subject of personal data or other legal grounds.

1.1.5. "User IPSERVER (hereinafter —“The customer”)" is a person who has access to the website through the Internet and using the website of the Provider.

"Cookies" means a small piece of data sent by a web server and stored on a Customer's computer that the web client or web browser sends to the web server each time in an HTTP-request when they try to open the page of the corresponding site.

1.1.7. "IP-address" means a unique network address of a node in a computer network built on the IP protocol.

2.1. Customer's use of the hosting provider website means you agree with this Privacy Policy and the terms of processing of personal data of the Customer.

2.2. In the event the Customer disagrees with any provision of the Policy he has to cease use the hosting provider website immediately.

2.3. This Privacy Policy applies only to the Provider website. The provider does not control and is not responsible for third-party sites to which the Customer can go to the links available on the hosting provider website.

3.1.This Privacy Policy establishes the obligations of the website Provider to non-disclosure and ensure the privacy protection of personal data that the Customer provides to the website Provider upon registration on the Provider website or when placing an order for the purchase of the Goods or Services.

3.2. By completing the registration form on the Provider website in the Personal data section of the Client Area, the Customer provides the personal data that is authorized for processing under this Privacy Policy. These Personal data include the following information:

3.2.1. Name and surname of the Customer;

3.2.2. Contact phone of the Customer;

3.2.3. E-mail address;

3.2.4. Place of residence of the Customer.

3.3. The Provider protects the following data:

IP address; Information from cookies; Information about the browser (or other program that provides access to the display of advertising); Access time;

3.3.1. If you disable cookies on our site, you may not be able to access parts of the website of the Provider that require authorization.

3.3.2. The Provider collects statistics about IP-addresses of its visitors. This information is used to identify and solve technical problems, to control the legality of payments.

3.4. Any other personal data not specified above (purchase history, using browsers and operating systems, etc.) is subject to secure storage and non-distribution, except as provided in paragraph 5.2 and 5.3 of this Privacy Policy.

4.1. The Provider can processes Customer's personal data for the following purposes:

4.1.1. Identification of the Customer registered on the Provider website for ordering and (or) entering into a lease agreement for a physical or virtual server with the Provider.

4.1.2. Providing the Customer with access to the personalized resources of the Provider website.

4.1.3. Establishment of feedback with the Customer, including sending notifications, requests regarding the use of the Provider website, rendering of services, processing requests and applications from the Customer.

4.1.4. Determination of the location of the Customer for security, prevention of fraud.

4.1.5. Confirmation of the authenticity and completeness of personal data provided by the Customer.

4.1.6. To create an account to make purchases, if the Customer has agreed to create an account.

4.1.7. Notification the Customer about the order status.

4.1.8. Processing and receipt of payments, confirmation of tax or tax benefits, disputing payment, determining the Customer's right to receive a credit line.

4.1.9. Provision of effective customer service and technical support in case of problems associated with the use of the Provider website.

4.1.10. Providing the Customer with his consent, updates of products, special offers, information on prices, newsletters and other information on behalf of the Provider or on behalf of the Provider partners.

4.1.11. Implementation of advertising activities with the consent of the Customer.

4.1.12. Providing the Customer with access to the websites or services of the Provider's partners in order to obtain products, updates and services.

5.1. Processing of personal data of the Customer is carried out without limitation, by any legal way, including personal data information systems using automation tools or without the use of such funds.

5.2. The Customer agrees that the website Provider has the right to transfer personal data to third parties, in particular courier services, postal organizations, telecom carriers, solely for the purpose of fulfilling the Customer's order issued on the Provider website, including electronic delivery of the order.

5.3. The personal data of the Customer may be transferred to an official authority of a country only on the basis and in accordance with the procedure established by the law of the country.

5.4. In case of loss or disclosure of personal data, the Provider informs the Customer about the loss or disclosure of personal data.

5.5. The Provider will take appropriate organizational and technical measures to protect the Customer's personal data from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.

5.6. The Provider together with the Customer takes all necessary measures to prevent losses or other negative consequences caused by loss or disclosure of the Customer's personal data.

6.1. The Customer is obliged:

6.1.1. Provide information about the personal data necessary to use the Provider website.

6.1.2. Update, supplement the provided information about personal data in case of changing this information.

6.2. The Provicer is obliged:

6.2.1. Use the information solely for the purposes specified in paragraph 4 of this Privacy Policy. 

6.2.2. Provide storage of confidential information in secret, not to disclose information without the prior written consent of the Customer, and does not sell, exchange, publish or disclose with other possible way Customer's personal data, with the exception of paragraphs 5.2 and 5.3 of this Privacy Policy.

6.2.3. Take precautions to protect the confidentiality of the Customer's personal data in accordance with the procedure normally used to protect such information in the existing business.

6.2.4. To block the personal data relating to the relevant Customer from the moment of the request of the Customer or his legal representative or authorized body for protection of the rights of subjects of personal data for the verification period, in case of revealing unreliable personal data or illegal actions.

7.1. If the Provider does not fulfill its obligations, it shall be liable for any loss incurred by the Customer in connection with the misuse of personal data, in accordance with the United Kingdom or russian law, except as provided for in paragraphs 5.2, 5.3 and 7.2 of this Privacy Policy.

7.2. In case of loss or disclosure of Confidential data, the Provider of this website is not responsible:

7.2.1. If this confidential data became public domain before its loss or disclosure.

7.2.2. If this confidential data was received from a third party until it is received by the Provider.

7.2.3. If this confidential information has been disclosed with the consent of the Customer.

8.1. The submission of a claim (a written proposal for the voluntary settlement of a dispute) is mandatory before applying to the court for a dispute arising out of the relationship between the Customer and the Provider.

8.2. The receiver of the claim within 30 calendar days from the date of receipt of the claim shall notify the applicant of the claim in writing form about the results of the examination of the claim.

8.3. If the agreement will not be reached, the dispute will be referred to the judicial authority in accordance with the current legislation of the Russian Federation or the United Kingdom.

8.4. The current legislation of the Russian Federation and the United Kingdom applies to this Privacy Policy and the relationship between the Customer and the Provider.

9.1. The Provider has the right to make changes to this Privacy Policy without the consent of the Customer.

9.2. The new policy comes into effect from the date of its posting on the Provider website, unless otherwise provided by the new version of the Privacy Policy.

9.3. Any suggestions or questions regarding this Privacy Policy should be reported to E-Mail: info@ipserver.su

9.4. The current Privacy Policy is posted on the page at https://www.ipserver.su/en/page/privacy